ECLAT Health Solutions: Inside India’s RCM Touchpoints

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ECLAT Health Solutions stands as a pioneering force in India’s healthcare technology landscape, embodying brilliance – the very meaning of “ECLAT” in French. As a comprehensive provider of healthcare support services, ECLAT specializes in medical coding, medical billing, and healthcare revenue cycle consulting, serving as a strategic partner for healthcare organizations across India and globally.

Company Overview

Foundation and Leadership

Founded in 2008 by Dr. Sudhakar Rao Polsani and led by Karthik Polsani as Founder and Group CEO, ECLAT Health Solutions has established itself as a transformative force in healthcare technology. The company’s mission is to deliver the highest quality of affordable medical coding, medical billing services, and revenue cycle solutions to achieve accurate reimbursement while maintaining the most stringent HIPAA compliance.

Global Presence and Scale

ECLAT Health Solutions operates with a dual-headquarter model – maintaining its corporate headquarters in Herndon, Virginia (minutes from Washington, DC) while establishing significant operations in India. The company currently employs over 3,000 professionals globally, including 450 employees in the United States and over 2,000 employees across India.

Understanding the ECLAT Brand in India

Two Registered Entities, One Growing Footprint

There are two legally active entities tied to the ECLAT name in India:

Entity CIN Incorporation Operational Role
ECLAT Health Solutions Pvt. Ltd. (1991) U74900TG1991PTC012614 Apr 1991 IP holding & legacy structure
ECLAT Health Solutions (India) Pvt. Ltd. (2020) U74999TG2020PTC140243 May 2020 Main delivery/R&D center for global RCM

💡 Clarification: While the 1991 entity still exists, the 2020 entity drives all current Indian operations.

Verified Hyderabad HQ Address

All central operations now use a single standardized address for India:

ECLAT Health Solutions (India) Pvt Ltd
H.No-8-2-686/7/4/2 G-2, Road No-12, Green Valley, Banjara Hills, Hyderabad – 500034, Telangana

This Banjara Hills facility currently supports over 2,000 employees and will expand by another 800 seats by April 2025, per updates made at Davos 2025.

Breaking Down – ECLAT’s Indian Footprint

Beyond Hyderabad, ECLAT operates in multiple cities with workforce projections, making up impact points across hiring, operations, and training hubs:

Location Launch Seats (2024) Focus
Hyderabad 2008 2,000+ Central ops, AI tech, coding
Karimnagar 2011 500+ High-accuracy medical coding (60% women)
Lucknow 2023 200 (est.) Claims & insurance data
Warangal 2025 (Planned) 300 Risk adjustment (training in progress)
Khammam 2025 (Planned) 300 Denial management & AR

Core Services and AI-Powered Platforms

End-to-End Revenue Cycle Services

ECLAT Health Solutions provides:

  • Medical Coding– Inpatient, outpatient, HCC (95%+ accuracy)
  • Billing & Claims– Insurance verification, speedy reimbursements
  • A/R & Denials– Recovery, appeals, and dispute resolution
  • Provider Credentialing– Credential and PECOS enrollment

Technology Highlight: evaire™ Platform

  • NLP/ML-enabled SaaS
  • Retrospective & concurrent chart reviews
  • Automated HCC and clinical risk capture
  • HITRUST r2 certified (certified in 2024)

Evaire boosts documentation accuracy, compliance, and productivity for providers and U.S. payers.

Compliance & Quality Focus

Metric Value
Coding accuracy 95%+ (third-party audited)
SLA turnaround <24 hours including holidays
Information security HITRUST r2 (2024)
Employee audits 3-tier review structure

 

ECLAT enforces HIPAA and HITECH compliance across its Indian facilities with regular audits and coder upskilling.

Workforce Strength & Careers

Category Data Point
Global employees (2024) ~3,000
Indian workforce ~2,200
U.S. onshore team ~450
Glassdoor rating 3.9 / 5
Employee recommendation 84%

ECLAT is recognized for:

  • Strong work-life balance
  • Leadership visibility
  • Women empowerment (especially at Karimnagar center)

Hiring in 2025 includes coders, AR specialists, and roles supporting the Evaire platform.

Revenues and Verified Market Estimates

While the company doesn’t publish audited financials, public SaaS and IT databases (e.g., ZoomInfo, Growjo) suggest:

  • 2024 Revenue Estimate: Between $25M and $100M
  • No verified source confirms $200M+ revenues; such figures were excluded from this report for accuracy.

India’s RCM & Medical Coding Market – 2024 Snapshot

Vertical 2024 Size 2033 Forecast CAGR
RCM Outsourcing (India) $4.8B $15.0B 12.6%
Medical Coding $865M $2.2B 10.2%
Healthcare BPO Exports $6.65B $16.4B 13.8%

🔍 Source: Emergen Research, Ken Research, IndustryArc Reports.

India’s tier-2 cities are now major delivery centers—supporting U.S.-based healthcare firms seeking accuracy, scale, and cost efficiency.

Notable Awards & Partnerships

  • Best BPO Exporter – Honored by VP of India (2018)
  • Matrix Medical Network (2024) – Official partner for HCC analytics using evaire™
  • AI Mission Telangana (T-AIM) – ECLAT participates in the AI innovation pipeline for health compliance

2025–2027 Outlook

Strategy Target
Hyderabad Add-on 800 seats by Q2 2025
Warangal & Khammam Fully operational by 2026
International coding expansion Australia & UAE pilot clients
Careers 1,000+ new hires across India

ECLAT is structurally poised to ride the global push for compliant, tech-driven medical documentation with dual-shore scalability.

Final Word

ECLAT Health Solutions – 56 Results India is not a coincidence — it’s a reflection of continued geographical, technological, and operational expansion across the Indian healthcare outsourcing ecosystem.

With its certified platforms, female-forward tier-2 engagements, and accurate coding legacy, ECLAT represents a uniquely positioned RCM partner supporting tomorrow’s care economy.

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